Today was the first time I went to work drunk. I was still drunk from the night before so it's not like I'm being irresponsible.
I fucked up my first few calls and the customers gave off about me being shit. I hung up on them even though you're supposed to give them a warning.
My call handling time is not as good as it should so I hung up on a few folk. One of them I said "smell your ring, yeow!"
I don't know why though, I went to the toilet and boked my ring up. I heard some grunting noises coming from the disabled toilet and I was sure it was humping and pumping going on in there. I guess that's the sex meet up point. Gonna keep my eyes peeled and hope to get some hot lady in there with me at some point.
I noticed today how some people like everyone to hear their calls, they speak with a loud authorative tone so that people on the other side of the office can here them.
This was pissing me off loads so I walked past one of them and said "smell your ring, yeow!" so the customer would hear. Not the smartest move, because the guy who took the call eyeballed me then came up and asked if I'd hung up on the customer earlier. I told him that I didn't hang up on customers and receited the company motto. I think he fell for it. I hope so, I want to keep this job for a bit.
Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts
Friday, 27 November 2009
Monday, 16 November 2009
First Day on the Floor
So today I was in bright and breezy at nine for my first day on the floor taking calls. It's such a sweat shop. We were threw down to answering calls and having fuckers rant at us fullscale from the word hello, actually we've this pish script to recite at the start of the call, it's not as bad as what dicks at McDonalds have to say but it's not as accurate as "If you're going to be a dick to me, fuck off," which I'm gonna say if this keeps up.
People came round and every so often asked if we were doing alright but when we said no they didn't really do much.
I was called off to the side by my manager for telling a woman that I only just started working here and had never spoken to her before because she was sitting going, "you did _____" and "you did _____" and then later I was called again for telling a customer to stop spitting (I thought this was funny but the manager didn't).
Not much of a start, but a start at least (or most).
People came round and every so often asked if we were doing alright but when we said no they didn't really do much.
I was called off to the side by my manager for telling a woman that I only just started working here and had never spoken to her before because she was sitting going, "you did _____" and "you did _____" and then later I was called again for telling a customer to stop spitting (I thought this was funny but the manager didn't).
Not much of a start, but a start at least (or most).
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